LineUp AI — Privacy Policy
Effective Date: August 2025
Operated by Book’d LLC
At Book’d LLC ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information through our platform, LineUp AI (getbookd.org).
1. Information We Collect
We collect only the information necessary to provide our services, including:
Full Name
Phone Number
Instagram Handle (if provided)
Booking Preferences (e.g., cut type, time, style)
Client interaction data (e.g., bookings, confirmations, responses)
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Send booking confirmations, reminders, and updates via SMS
Match clients with their barber
Improve our AI assistant features
Provide customer support
We do not sell or share your personal information with third parties for marketing purposes.
3. SMS Communication
By opting in, you agree to receive SMS communications from LineUp AI, including:
Appointment confirmations
Schedule updates
Rebooking prompts
Important service messages
Message frequency may vary. Standard message and data rates may apply.
To opt out at any time, reply STOP.
4. Data Security
We use industry-standard security protocols to store and protect your information. All data is encrypted and access is limited to authorized personnel only.
5. Your Rights
You can:
Request access to your data
Request that we delete your data
Opt out of communications at any time
To request changes, email support@getbookd.org.
6. Third-Party Services
We may use trusted third-party services (like SMS providers) to deliver messages or store data securely. These services are contractually obligated to protect your information.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new effective date.
8. Contact Us
For questions or concerns, contact us at:
support@getbookd.org
Book’d LLC, United States
This policy was last updated: August 2, 2025